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    WoW's questing system was inspired by a playtest that didn't work out as planned, because the testers didn't play MMOs and had no idea what they were supposed to do: 'I ran out of quests right away!'

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    WoW's Horde/Alliance split was 'really controversial', says Jeff Kaplan, to the point where it was only locked in 9-12 months before the game's launch

    Dispatch doesn't let you derail conversations with blank, vacant stares because 'less than 1%' of players ever chose to stay silent in Telltale games