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    Why customer service is integral to business success

    Crimson Desert is made by the devs of MMO Black Desert, but it won't have any non-preorder microtransactions on launch: 'This is the premium experience, that is the transaction'

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    US Department of Homeland Security has reportedly demanded personal information about ICE's critics from Discord, Reddit, Google, and Meta—and at least 3 of those platforms have complied

    'This is probably what Task Manager would look like (and sound like) if I were still around,' says ex-Microsoft dev Dave Plummer about his synthwave-pounding AI dashboard

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    Intel is still committed to evolving its Xe graphics architecture, though it's only talking about AI data centers right now

    The best parts of my favorite World of Warcraft classes are being turned into new heroes for Fellowship's pre-season 2 update this week