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    Responding to problems in a live-service game is like having a 'big clock,' says Battlefield 6 director: 'You measure and value your time to the player' so they know you're paying attention

    InKonbini, the first-person Japanese convenience store sim, changed my perspective on customer service, and you can join me stacking shelves in the free demo

    Arc Raiders has been testing duo matchmaking, cosmetics are getting their prices slashed, refunds are being doled out and more free raider decks are on their way

    Sorry PC gamers, Valve isn't announcing Half-Life 3 today

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    Arc Raiders devs just made the Stella Montis community event harder after players donated way more than expected: 'We had no idea all of you would be so altruistic'

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